Darul Islah, an initiative of LegalLords LLP ("Darul Islah", "we", "us", or "our"), respects the privacy of individuals who visit our website, contact us, register a case, seek our services, make payments, communicate with us, or otherwise interact with us.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when it may be shared, how long it may be retained, and the rights available to individuals in relation to their personal information.
This Policy applies to personal information collected through our website, online forms, communications, service registrations, consultations, appointments, payments, and other digital or offline interactions connected with Darul Islah, except to the extent a separate notice or legally applicable professional framework governs particular information.

Information We Collect
Depending on the service or interaction, we may collect information such as:
• name, age, gender, address, telephone number and email address;
• identification and contact details;
• information provided through enquiries, case-registration forms, consultations and service requests;
• information concerning matrimonial, family, inheritance, property, commercial, community, religious, interfaith or other disputes;
• documents, correspondence, photographs, statements, applications and other material voluntarily provided by you;
• information necessary for legal, counselling, mediation, reconciliation, arbitration, Islamic guidance, Fatwa, Nikah, Talaq, Khula or other services;
• payment, billing and transaction-related information;
• communications and records relating to our interaction with you;
• information relating to appointments, attendance and service history; and
• technical information such as IP address, browser type, device information, access times and website usage information, where collected through our digital systems.
We seek to collect only information reasonably necessary for the relevant purpose.

Information Provided by You About Other Persons
You may provide us with information relating to spouses, family members, opposing parties, witnesses, employees, business associates, or other persons involved in a matter.
By providing such information, you should ensure that you are lawfully entitled to provide it. Where required, we may request additional information or clarification concerning your authority to provide or use such information.

How We Use Personal Information
We may process personal information for purposes including:
• responding to enquiries and requests;
• assessing and registering matters;
• providing counselling, mediation, reconciliation, arbitration, legal, Islamic and family-related services;
• communicating with clients, participants and other relevant persons;
• preparing, reviewing and maintaining documents and records;
• carrying out legal, professional, administrative and contractual obligations;
• processing payments, invoices and accounting records;
• scheduling appointments and managing service delivery;
• communicating service-related notices and updates;
• complying with applicable laws, regulations, court orders and professional obligations;
• establishing, exercising or defending legal rights and claims;
• preventing fraud, misuse, abuse, unauthorised access and other unlawful activity;
• improving our website, systems and services; and
• maintaining appropriate organisational, professional and financial records.
We will not ordinarily use personal information collected for one purpose for an unrelated purpose unless such use is permitted or required by applicable law or otherwise appropriately authorised.

Legal Basis for Processing
Personal information may be processed on the basis of your consent, for the performance of a requested service or arrangement, for compliance with a legal obligation, for a legitimate or otherwise legally recognised purpose, or on another lawful basis available under applicable law.
Where consent is required, we will seek it in an appropriate manner and, where applicable, provide a meaningful means of withdrawing it. Withdrawal of consent may affect our ability to continue providing a particular service where the processing concerned is necessary for that service.
Our processing practices will be updated as necessary to comply with the Digital Personal Data Protection Act, 2023, the applicable Rules and other data-protection requirements as they become applicable to us. The Act establishes a framework concerning notice, consent, lawful processing, security safeguards, access, correction, erasure, grievance redressal and other rights and obligations.

Professional and Confidential Information
Some information provided to Darul Islah may arise in the context of professional relationships involving advocates, counsellors, mediators, arbitrators, Islamic scholars or Muftis.
Such information may be subject to additional duties of confidentiality, professional privilege, statutory protections, contractual obligations, or procedural rules depending on the nature of the service and the professional involved.
This Privacy Policy does not replace or reduce any confidentiality or privilege that independently applies under law or professional rules.
Where information is shared between professionals involved in the same matter, we will seek to limit such sharing to what is reasonably necessary for the relevant purpose and permitted by the applicable professional and legal framework.

Indian Legal Services
Where you engage our qualified advocates, information provided for legal services may be processed for legal advice, drafting, negotiations, representation, dispute resolution, litigation, arbitration, compliance, case management, record keeping, and the establishment, exercise or defence of legal rights.
Information relating to legal matters may need to be shared with courts, tribunals, authorities, opposing parties, experts, counsel, instructed professionals, or other persons where necessary for the conduct of the matter or where required or permitted by law.
The handling of such information remains subject to applicable advocates' professional obligations and legal requirements.

Islamic Guidance & Fatwa
Information provided for Islamic consultation or Fatwa may include highly personal information relating to marriage, divorce, family circumstances, inheritance, religious obligations, or other private matters.
Such information will be used for the purpose of providing the requested Islamic guidance or Fatwa and associated administration. Where necessary, relevant information may be shared with the qualified Mufti or Islamic scholar assigned to the matter.
Religious information will not ordinarily be disclosed publicly without appropriate authorisation, except where disclosure is required or permitted by law.

Counselling, Mediation, Reconciliation & Arbitration
Information arising during counselling, mediation, reconciliation or arbitration may be handled according to the particular professional, contractual and statutory framework applicable to that process.
For mediation and arbitration, information may need to be shared with participants, representatives, the mediator, arbitral tribunal, counsel, experts, institutions, or authorities as necessary for the relevant process and as permitted or required by law.
We will not disclose such information beyond the scope reasonably required for the relevant service, except where authorised or legally required.

Sharing of Personal Information
We do not sell personal information to third parties.
Personal information may be shared, where necessary and lawful, with:
• professionals engaged in delivering your requested service;
• employees or authorised personnel who require the information for their functions;
• courts, tribunals, governmental or regulatory authorities;
• payment processors, banks and financial service providers;
• technology, hosting, communication, document-management and other service providers acting on our behalf;
• experts, consultants, translators, process servers or other professional support providers;
• opposing parties or their representatives where necessary for a legal, mediation, arbitration or settlement process; and
• other persons where you have authorised disclosure or disclosure is required or permitted by law.
We seek to limit disclosure to information reasonably necessary for the relevant purpose.

Service Providers and Data Processors
We may use third-party service providers for hosting, cloud storage, communications, payment processing, software, cybersecurity, analytics, appointment management, document management and other operational functions.
Where such providers process personal information on our behalf, we seek to require appropriate confidentiality, security and data-handling obligations consistent with the nature of the information and applicable law.

International Processing
Some technology or service providers used by us may process information from locations outside India.
Where personal information is transferred, stored or processed outside India, we will take such measures as are required or permitted under applicable law concerning such transfer or processing.

Data Security
We take reasonable and appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, destruction or other unlawful processing.
Security measures may include access controls, authentication mechanisms, controlled access to records, secure communications, backups, monitoring, contractual safeguards, and other measures appropriate to the nature of the information and the services involved.
No electronic system or method of transmission can be guaranteed to be completely secure.

Personal Data Breaches
If a personal data breach occurs, we will take appropriate steps to assess, contain, investigate and address the incident and make notifications to affected persons or competent authorities where required by applicable law.
We may also take reasonable measures to prevent recurrence and protect affected individuals.

Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for providing the relevant service, for maintaining professional and business records, for establishing or defending legal claims, or for complying with applicable legal, regulatory, accounting, professional or other obligations.
Different categories of information may therefore be retained for different periods.
When information is no longer required and there is no lawful reason to retain it, we will take reasonable steps to delete, anonymise, destroy or otherwise securely dispose of it, subject to applicable law and legitimate record-retention requirements.

Cookies and Similar Technologies
Our website may use cookies and similar technologies to enable essential functionality, remember preferences, understand website usage, improve performance, maintain security, and, where applicable, measure the effectiveness of our communications.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
Where additional consent is required for particular cookies or tracking technologies, we will seek such consent in accordance with applicable law.

Children's Data
Our services may involve family or child-related matters, but the website is not intended to encourage children to independently submit personal information without appropriate involvement of a parent, guardian, or other lawful representative where required.
Where personal information relating to a child is collected, we will process it in accordance with applicable law and take appropriate measures concerning consent, protection and use of such information.

Your Rights
Subject to applicable law, individuals may have rights concerning their personal information, including the ability to:
• request information regarding personal data processed by us;
• request correction of inaccurate or incomplete information;
• request deletion or erasure where legally applicable;
• withdraw consent where processing is based on consent;
• raise a grievance concerning processing or handling of personal information; and
• exercise any other rights available under applicable data-protection law.
The availability and scope of these rights may depend on the applicable legal framework and the nature of the information and service involved.
Under the Digital Personal Data Protection Act, 2023, Data Principals are given statutory rights relating to access, correction and erasure, grievance redressal and nomination, subject to the Act and its applicable provisions.

How to Exercise Your Rights
Requests concerning personal information may be sent through the contact details specified below.
To protect privacy and prevent unauthorised disclosure, we may take reasonable steps to verify the identity and authority of the person making the request before acting upon it.
Where a request cannot be fully complied with because of a legal, professional, contractual or other lawful restriction, we will, where appropriate, explain the applicable limitation.

Grievance Redressal
Privacy-related complaints or requests may be submitted to our designated privacy or grievance contact.
We will review and respond to privacy-related concerns within the period required by applicable law or, where no statutory period applies, within a reasonable period having regard to the nature of the request.
Where the Digital Personal Data Protection Act, 2023 or applicable Rules provide a prescribed grievance mechanism, we will follow that mechanism.

Contact:
Mujeeb Ur Rehman
Telephone: +91 11 3597 8199
Email: mail@darulislah.in
Address: Darul Islah, B-71, Lane No. 7, Near Firdos Masjid, Shaheen Bagh, Delhi, 110025

Data Accuracy
We rely on individuals to provide accurate and up-to-date information where accuracy is necessary for providing services or maintaining appropriate records.
You may contact us to request correction of information that is inaccurate, incomplete, misleading, or outdated, subject to applicable legal and professional requirements.

Relationship with Clients and Other Individuals
Collection of personal information does not, by itself, create an advocate-client, counsellor-client, mediator-participant, arbitrator-party, Mufti-client, or other professional relationship.
The creation, scope and responsibilities of a professional relationship are addressed separately in our How We Work framework and, where applicable, the specific engagement or service arrangement.
This Privacy Policy concerns how personal information is handled, and does not itself create an entitlement to any service, advice, representation, Fatwa, counselling, mediation, arbitration, or other professional assistance.

Information Relating to Other Parties
Where your matter involves another individual, you may provide information concerning that person where reasonably necessary for the relevant service.
We may process such information for legitimate and lawful purposes associated with the matter, including legal representation, dispute resolution, counselling, mediation, arbitration, religious guidance, documentation, or compliance with legal obligations.

Publicity and Publication
We will not ordinarily publish your name, photographs, statements, case details, testimonials, settlement terms, Fatwa, or other identifiable information for publicity, marketing, educational publication, or promotional purposes without appropriate authorisation, unless publication is otherwise lawfully permitted or required.
Where anonymised or aggregated information is used for statistical, educational, research, awareness, or service-improvement purposes, reasonable steps will be taken to prevent identification of individuals where appropriate.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, professional obligations, or data-handling practices.
The updated Policy will be published on this page with the applicable effective or updated date.
Where a change materially affects existing rights or obligations and applicable law requires notice or consent, we will take the steps required by law.

Relationship with Other Policies
This Privacy Policy should be read together with the "Terms of Use" and "How We Work" pages.
The Terms of Use govern website use, contractual terms, payments, refunds, liability, jurisdiction and dispute resolution.
How We Work explains our service framework, professional roles, engagement practices, responsibilities, service delivery, fees and accountability.
This Privacy Policy is specifically concerned with the collection, use, disclosure, retention, protection and rights associated with personal information.

Governing Law
This Privacy Policy shall be governed by the applicable laws of India, including applicable data-protection, information-technology, contractual, professional and other laws relevant to the processing of personal information. Mandatory statutory rights and remedies shall not be excluded or restricted by this Policy.

Contact Us
For questions, requests, corrections, privacy concerns, or complaints relating to the handling of your personal information, please contact:

Darul Islah
An initiative of LegalLords LLP
Principal Office: B-71, Lane No. 7, Near Firdos Masjid, Shaheen Bagh, Delhi, 110025
Email: mail@darulislah.in
Telephone: +91 11 3597 8199

Effective Date
Effective From: 01.09.2026
Last Updated: 01.09.2026